Shipping Policy

Order Policy

Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Aromal Fog reserves the right at any time after receipt of your order to “accept” or “decline” your order for any reason.

Order Processing

We shall endeavor to dispatch the products to you as soon as possible after you place your order. It may take us up to 2 business days (48 hours) to process your order. If we are unable to dispatch the product within that time we will email to let you know and to give you an estimated delivery date.

Delivery

  • We accept orders for delivery in Pakistan only.
  • Order of 1000 PKR or more is eligible for free delivery.
  • Any order less than 1000 PKR will be charged at flat-rate 200 PKR for delivery.
  • Once your order is shipped, it takes around 2-3 working day(s) to reach you.
  • Saturday, Sunday or any major holiday(s) will not be considered as Business Days / Working Days for Aromal Fog’s operation.
  • Tracking

    All products will be dispatched by Leopards Courier. Once we have shipped your order you will receive a confirmation email which contains a tracking number. If you have any queries as to the status of your order following receipt of your confirmation email, you should contact Leopards directly on UAN number 111-300-786.

    No Liabilities

    We treat your orders with extreme precautionary measures, but we cannot guarantee that the courier service/company will also do the same. We cannot be accountable for any mistakes or errors made by carrier services in delivering your package. Furthermore, we are not responsible for unexpected shipping delays caused by circumstances beyond our control, including severe weather, fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God. Schedule of your order or shipping from courier company can vary during state/country holidays. As soon as the product is delivered to you, you are responsible for it.

    Other Conditions

    These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Aromal Fog signs them or not. We reserve the right to make changes to this site and these Conditions at any time. You certify that by purchasing products from this website that you are over 18 years old and/or of legal smoking age.

    Out of stock Products

    We will ship your product as it becomes available. Orders usually ship within 48 hours of receipt but may be delayed due to arriving shipments that contain products that you have ordered. We will inform you within 24 hours if your order contains out of stock product(s) and give you an estimated delivery date.